About Us
We are HealthBarn USA located at 1057 Hillcrest Road, Ridgewood, NJ 07450 (and we refer to ourselves as “we”, “us” or “our” in this document). We own and operate this “Website” (meaning the www.healthbarnusa.com website) and any “App” (meaning applications that we provide for mobile devices, including, without limitation, Apple iOS and Android) on our own behalf.
About this Privacy Policy
In this Privacy Policy, references to “you” means any person submitting any data to us, to the Website or through an App about himself or herself or about any other living individual in respect of any use of the Website or any products (each being a “Product”) or use of an App.
When you use different aspects of the Website or an App, we may ask you to supply us with various information about you or anyone whom you represent. This Privacy Policy sets out the way in which we may use such information.
We are committed to protecting and respecting your privacy. This Privacy Policy (together with our “Website Terms of Use“, “Customer Terms & Conditions“, and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Contacting Us
Questions, comments, requests or suggestions regarding this Privacy Policy are welcomed and should be addressed to [email protected].
Your Privacy
Your privacy is very important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only use your personal data in a way that is fair to you. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
Data We Collect
We may collect and process your personal data for reasons set out in the “Why we collect your personal data” section of this Privacy Policy below. We may obtain the following information about you:
- your title, name, date of birth, address, email address, telephone numbers, username, password and such other contact details as we require. This includes:
- information provided at the time that you subscribe to any other marketing or promotional communications that we make available from time to time;
- information that you provide at the time of registering for an account to through the Website. We may also store information relating to any Products that you purchase; and
- any information (including your location, your handset type, your UDID (unique handset code), your e-mail address and your mobile phone number) you or your mobile device provides to us at the time that you download or install an App and each time you use an App to add value to your use of the App; and
Why We Collect Your Personal Data
We use the information collected for the purpose of sending you information about us, the Website, products and promotions, to allow you to access any information or services that we may provide through an App or Website, in case we have any queries and for our record keeping.
We may also use your data in order to manage the Website and an App, detect fraud or Website or App abuses and send you information relevant to an App, the Website or products.
We also need your email address and other contact details, in particular, for sending you information relating to the Website and an App and the services we offer. This includes (without limitation) the following:
- To allow you to go ahead and register for an account on the Website,.
- To respond to you over any queries you raise with us.
- To give you a link to enable you to have a password resent to you if you tell us or the Website that you have forgotten it.
- To collect details of your visits to the Website and use of an App including, but not limited to, traffic data, location data, web blogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.
- To provide you with information, products or services that you request from us or which we feel may interest you.
- To allow us and our suppliers to use your data, to provide you with information about goods and services which may be of interest to you.
We also need to use your contact details and other information for any aspect of the Website and an App (including, but without limitation, providing customer support, preventing or investigating prohibited activity, enforcing the “Terms and Conditions“, the “Website Terms of Use” and verifying information).
You acknowledge that we have no obligations to monitor your access to or use of the Website or an App, but that we have the right to do so for the purposes set out in this Privacy Policy.
Your Obligations as to Your Data
You must only submit to us, the Website or an App, information which is accurate and not misleading and you must keep it up-to-date and inform us of changes. You may do that through the “My Account” part of the Website or by email to [email protected]. By submitting data in respect of you and anyone else, you must ensure that you have full authority and consent to supply us with that data on their behalf and you warrant to us that you have that authority
Third Parties & Links
We may pass your details to our affiliates, advertisers, suppliers, agents, subcontractors, licensors and licensees to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with analyzing data and to provide us with marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection. We may transfer your data to other companies in our group.
We may transfer our databases containing your personal information if we sell, or discuss the sale of, our business or part of it to an actual or potential purchaser.
We may also disclose your details as described elsewhere in this Privacy Policy.
Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
IP addresses and cookies
The Website and Apps use cookies. When you login to your account on the Website, we place cookies which store details relating to your session on the Website, details relating to your Facebook account if you have accessed the Website through Facebook, and details of whether you logged in to your account by inserting your details or whether your details were saved for easy login.
Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Website and an App and they are stored by your Internet browser on your computer’s or mobile device’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Website or an App. We only use cookies for your convenience in using the Website and an App and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Website and an App. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to www.allaboutcookies.org or to find out about removing them from your browser, go to www.allaboutcookies.org/manage-cookies/index.html.
The Website and an App may, from time to time, contain links to and from the websites or mobile applications of suppliers, partner networks, advertisers and affiliates. Please note that those websites and mobile applications may also use cookies and that we do not accept any responsibility or liability for their use of cookies. Please check those websites and mobile applications and their privacy policies before using them.
List of Cookies We Collect
The table below lists the cookies we collect and what information they store.
Facebook Connect
If you agree to use Facebook Connect to register on our site, then we will try to access the following fields from your Facebook profile: Facebook User ID, First Name, Email, Date of Birth, Gender, Hometown and Current city. In case your privacy settings do not allow us to access this information, you will be able to provide it on a separate form. You do not need to modify your Facebook privacy settings to use this feature. These fields will be saved in our system and will not be shared with any third party.
Once retrieved, we will neither access this information from Facebook again nor attempt to keep it in sync with or accept any information sent by Facebook. You will have to make any change to your private information separately on Facebook and goop (via the “My Account” page). You are responsible for ensuring the data you provide to us via Facebook is accurate.
Facebook operates a separate set of Terms & Conditions and Privacy Policy which are separate to the ones presented above. On completion of registration on goop using Facebook Connect a generic goop registration message will be posted to your profile. Your friends will be able to see this message.
Where we store your personal data
The data that we collect from you may be transferred to our outside vendor who stores data. It may also be processed by staff who work for us or for one of our suppliers, partners, advertisers and affiliates. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy but, in any event, the person or entity storing or processing your data will be part of the United States “Safe Harbor” framework.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information.
We store your personal details on a secure server. We use industry standard security and firewalls on our servers. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
You are responsible for protecting against unauthorized access to your password and to your computer.
Security
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted over the Internet; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Your Rights
You have the right to ask us not to provide marketing information about the products, the Website or Apps. You can email us at [email protected] to make these changes, or follow the “unsubscribe” link in any marketing communication that we send to you by email. You can also make changes to your privacy settings at the “My Account” part of the Website. We will change what you receive within a reasonable time. However, changing your privacy settings may inhibit your ability to use the Website or receive any offer or use an App, so we do not recommend that you do this.
The Website and an App may, from time to time, contain links to and from the websites or mobile applications of suppliers, partner networks, advertisers and affiliates. If you follow a link to any of those websites or mobile applications, please note that those websites and mobile applications have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those privacy policies before you submit any personal data to those websites or mobile applications.
Changes to this Privacy Policy
We may amend this Privacy Policy from time to time. Any amended Privacy Policy will be posted on the Website. The amended Privacy Policy will apply immediately for new users and 30 days (or such other timeframe as we say when posting) after first posting for all existing users. Each time you enter the Website, download, install, access or use an App, you agree that the Privacy Policy current at that time shall apply to all information which we hold about you.
Consent
By submitting data to us, using the Website or downloading, installing, accessing or using an App, you consent to our use of your data and of anyone you represent (including, but not limited to, data relating to your then current location) in the manner set out in this Privacy Policy (as amended from time to time, as described above) and you are responsible for ensuring that you have authority to consent on behalf of anyone about whom you submit data to us.
You also consent to us (or third party advertisers working through the Website or an App) placing cookies on your hard drive or mobile device. You can turn these off if you want, through the settings on your browser. See the “IP addresses and cookies” section above. Please note that we will not place cookies on your hard drive by which you can be personally identified; if we do, we will ask for more, further, specific consent from you.